BELLSOUTH’S BROKEN PROMISE: I’ve had trouble on the line since yesterday. I filled out their online repair form and got this answer:

Thank you for contacting us regarding your telephone service. A repair report has been generated to have your trouble cleared as soon as possible but no later than 2/16/06 by 7:00 PM. Please accept our apologies for your inconvenience. We appreciate your business. Thank you for choosing BellSouth.

It’s 7:01, and nobody’s called and nothing’s happened. I’ve had good luck with them in the past, but this is pretty lame.