I’VE BEEN WARNING ABOUT THE DANGERS OF JUST-IN-TIME PRODUCTION FOR DECADES: Why Are There Still No Paper Towels?
The scarcity is rooted in a decadeslong quest by businesses at all levels, handling many different products, to eke out more profit by operating with almost no slack. Make only what you can sell quickly. Order only enough materials to keep production lines going. Have only enough railcars for a day’s worth of output. Stock only enough items on a shelf to last till the next batch arrives.
The concept, known as lean manufacturing or just-in-time inventory, was born in the hyperefficient Japanese automotive industry in the 1970s and became a religion for many American CEOs. It spread first to Detroit, then to other U.S. manufacturers and finally to other industries, from distribution to retailing.
As it did, the risk of shortages in an emergency bothered experts in disaster preparedness. Cautions voiced by the worriers had little effect as investors rewarded corporations that held costs low through lean operations. . . .
The supply chain sputtered for many other things Americans clamored for when the virus struck, including some food products, disinfectant wipes and—especially alarming for health-care workers—face masks.
While each had its specific issues, all involved lean operations by manufacturers or raw-material suppliers, plus disciplined distribution and retailing channels geared to a normal level of demand. The lean system went largely unquestioned, until one day just-in-time meant not-enough.
It’s a bad idea.