MICHAEL S. MALONE ON TRUST:

I’m writing this column from table #3 at Peet’s Coffee in Cupertino, California.

Why am I here, instead of working from my own home office two miles away? Therein lies a story.

Simply put, my Comcast cable service crashed yesterday afternoon at 4 p.m. That not only means my Internet access is down on all five of our family computers, but my cable television is down as well. In fact, the only service still working in our house in the landline phone – and that’s only because, when Comcast offered that service as well, my wife replied, “I don’t trust you people not to screw that up as well. I need something in this house I can depend on to work right.”

And, in fact, she used that phone to call Comcast to report the outage. And I took off for Peet’s to file this column.

Read the whole thing. Especially if you work for Comcast.