MY USA TODAY COLUMN: Protests show ‘two Americas’ — those who lost their jobs and those still getting paid. “People don’t appreciate being condescended to and bossed around, especially when the leaders ask them for sacrifices without empathy and humility.”

Plus:

Ultimately, this rising resentment is itself a failure of public health, and of public health administration. You can complain that people are irrational and resentful, that they don’t “believe in science,” or whatever. But people are what they are, and their response to epidemics is surprisingly predictable. If your messaging — and your behavior — inspires resentment that causes people to resist and ignore public health messages, then you have failed at your job, whatever the amount of scientific knowledge you bring to bear.

Sadly, to succeed in their job, our leaders will need to possess humility, empathy and self-discipline. Those traits are in sadly short supply in our leadership class. We will all pay a price for that, though if recent history is any guide, our leaders will pay less than the rest of us.

Sad.