June 24, 2002

LILEKS DISSES THE LA TIMES ANTIBLOGGER PIECE — without reading it! But that’s the point:

I hadn’t registered, so I couldn’t get the story. The LA Times required my name, address, phone number, AND my income level. All required fields. Click on the privacy policy, and of course it’s the usual thicket of prickly conditions, concluding with the assertion that the policy may change at any time, and continued use of the site will be construed as agreement to the policy, even if it’s changed since last I read it. In other words, they could change it tomorrow to allow for the LA Times to send my personal info to Gobsmacking Wombat Porn, Inc, which would send me a torrent of full-color come-ons, and I’d have nothing to say about it.

All to read some crummy story in a bloated paper? I learned more reading the commentary about it on other sites. Which were free. Which asked nothing. Which did what I want before I knew I wanted it, and which have built up so much good will I’d subscribe to each if the price was right. And if any of the people who ran these sites asked for my phone number because they wanted to talk about something, I’d tell them.

Never trust a company that calls you a guest. Trust the ones who know you’re a customer and call you just that. Or treat you like a customer on the small chance you may be one some day.

Truth. (Yeah, I know there’s another link to Lileks below — but that’s to a Screed. This is a Bleat.)

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