THE HILL: Government needs to close the feedback loop. “The government must take a page from the technology industry by learning how to measure the effectiveness of its programs, according to tech evangelist and O’Reilly Media founder Tim O’Reilly. As a well-known digital publisher and organizer of events like the Gov 2.0 Summit, O’Reilly is a key figure in the movement to increase the federal government’s use of technology to engage the public. But he argues the focus on getting agencies to join Twitter and Facebook is misplaced.”