June 6, 2010

WASTED TIME ONLINE WITH AT&T DSL HELP THIS MORNING, problem didn’t get fixed. Now online again, being told that they’re experiencing “unusually heavy call volume.” Er, maybe because they didn’t fix the problem?

UPDATE: An hour on the phone and I’m told that the problem is at their end, but they can’t do anything because “the engineering department is closed.” So I should call back tomorrow. Jeez. Any recommendations as to a new Internet provider? My choices are basically Comcast, Knology, TDS Telecom, and I’m not sure who else.

ANOTHER UPDATE: How am I blogging now? Backup wireless broadband. It’s not that easy to keep me off the Internet!

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