OUCH: Starlink delays orders by years for unlucky customers who played with the site’s digital map.

According to the report, some users on the r/Starlink subreddit moved their service area by just a few feet using the digital map tool on the site and wound up having their preorder dates moved from late 2021 to as far as 2023. One user wrote, “I moved it from the end of my driveway to my house this morning and just looked back and it had changed to 2022-2023.” In the same conversation, another noted, “I moved the location from my barn to my house which is literally 13 feet in real-time and now I’m mid to late 2022.”

As Ars Technica notes, the map tool was always on the site, but Starlink recently made some changes to the site’s layout and also removed any mention of Starlink being in beta. The update seemed to have pushed the map tool to a more prominent location and also gave users a notification to check their location for “accuracy.” Naturally, anyone excitedly checking the status of their preorder would feel inclined to change their service location if they noticed an error.

Apparently, this type of preorder delay with Starlink isn’t a new issue either — it’s just been become more common due to the new map location. Another Reddit user says “people here have been warning others about it for nearly a year now. If you don’t already have service and move your address you go straight to the back of the line.”

I signed up for the beta back in February, haven’t messed around with the mapping tool, and still haven’t received my Dishy McFlatface.