JEAN-LOUIS GASSÉE: Mark Zuckerberg Thinks We’re Idiots.
With the Guardian’s new exposé, things are different for Facebook: They’re much worse. The company is in a new kind of defensive stance as it tries to explain how the data of as many as 57 million users was aspirated by a researcher named Aleksandr Kogan and handed over to Cambridge Analytica, a political influence peddler.
After a few days of silence, Zuckerberg talked to the New York Times, to CNN, to Wired and Recode to explain what happened and, more important, to tell us what his company intends to do to put things right.
Carefully reading and re-reading Zuckerberg’s words puts me ill at ease. Of course, simply complaining that Facebook’s CEO sounds well-rehearsed won’t do. He’s a pro at managing a major crisis. Persphinctery statements are part of the fare (from the NYT interview):
“Privacy issues have always been incredibly important to people. One of our biggest responsibilities is to protect data.”
But we quickly get to the misrepresentations.
Read the whole thing.