AWS OUTAGE REMINDS US WHY $2,449 INTERNET-DEPENDENT BEDS ARE A BAD IDEA:

[T]he AWS outage caused smart mattress covers from Eight Sleep to malfunction. These “Pod” mattress covers connect to a physical hub, and users can set the covers to temperatures between 55° and 110° Fahrenheit via a companion app. Eight Sleep also sells smart mattress bases that let people control their bed’s elevation with the app. As of this writing, the Pods’ MSRPs range from $2,449 to $3,249, and the base has a $1,950 MSRP. Eight Sleep also sells its Autopilot feature through an annual subscription that starts at $199. Autopilot is supposed to help automatically set Eight Sleep devices to users’ optimal sleeping conditions. Pod purchases require a one-year subscription to Autopilot.

Pods have on-device buttons for controlling the temperature without a phone, but the devices require an Internet connection for the adjustments to work. That limitation led to disturbing wake-up calls during the AWS outage as Eight Sleep smart beds became uncontrollable.

As one user on Reddit said:

I woke up too hot in the middle of the night last night and kept double-tapping like a maniac to adjust the temp[erature] down since I wasn’t getting any haptic feedback. I only found out why after I got up in the morning.

It would be somewhat understandable that Autopilot stops working because Eight Sleep’s backend is down but not being able to even adjust the temperature locally is ridiculous and completely unacceptable for such a high-end (and expensive) product.

A person on X wrote: “Would be great if my bed wasn’t stuck in an inclined position due to an AWS outage. Cmon now.”

I do not trust the Internet of things, to coin an Instaphrase.

(Via James Lileks, who asks, “Is it Hot in Here, Or is the Internet Down?”)