OUR BROKEN IMMIGRATION SYSTEM, EXHIBIT #1,000,006:

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So every time that button got clicked, for every marketplace order, the seller was never informed the customer didn’t want the item anymore.

Hundreds of thousands of people, for years, clicked that button thinking their order would get cancelled, but then they got the order anyway And had to bring it to UPS.

I was the first to discover this, among many other things, And both engineering teams didn’t want to fix it because their bosses didn’t want marketplace revenue to seem lower, even though most of these items would be returns.

I just had my team run a query and cancel these orders everyday to fix the issue within days. I could never get anyone to sign off on it, so I just did it.

I assume that the long-term fix has been sitting on some Indian engineering team’s road map for years at this point.

We uncovered dozens of major issues like this that Indian engineering teams were sweeping under the rug.

It’s weird how corrupt hiring practices and corrupt business practices seem to go hand-in-hand.